Skip to content

GotReach / Inbox

Keep the conversation going after you post.

Your content can start a conversation. The GotReach social media inbox helps you find supported comments and direct messages, read the context, and respond without moving between every social app.

A clearer way to follow up

01

Connect your accounts

Use supported social connections and grant the permissions needed for available inbox features.

02

Find the conversation

Browse available comment and message threads. Open a conversation to understand what your audience is asking.

03

Reply with context

Respond from the inbox when the connected platform and conversation allow replies.

04

Bring questions back to your content

Notice recurring questions and use them to shape your next scripts. Your inbox can help you decide what to explain in your next video.

Put it into practice

A customer question can become your next post

When people ask the same question under several videos, answer the individual conversation and consider recording a short explanation for everyone else with the same question.

Inbox coverage, reply windows, and actions vary by social platform, account type, and permissions. Not every publishing connection supports every inbox feature.

A little more about inbox.

Have a question about your workflow?

Talk to the team
Does the inbox support every social message?

Coverage depends on the connected platform and its permissions. GotReach shows the conversations and reply actions available through supported connections.

Is the inbox separate from social media management?

It is part of the GotReach workflow, alongside content creation, publishing, and analytics. You can follow audience responses in the same workspace.

Make room for your next recording.

Create, caption, schedule, and manage your social videos with GotReach.

Start your 14-day free trial